Privacy and Data Protection Policy

Thank you for choosing Vin.Doctor as your provider of Vehicle history reports. Your privacy is important for us. Therefore we do our best to make sure that personal data of Vin.Doctor site users is processed with respect to the fundamental By using Vin.Doctor’s website, products, and services (hereafter a generic term “Services” is used), you accept and agree to the terms of this Privacy Policy, so please make sure you carefully read the terms below.


Vin.Doctor website (operated by Grand Auto Solutions Inc.) takes your privacy seriously. This Privacy Policy defines the principles of how the Vin.Doctor uses, discloses, retains, and protects your personal information. If you do not agree with anything in this Privacy Policy or do not want to be bound by the terms of this Privacy Policy, do not use Vin.Doctor’s Services. By using Services, you agree to be bound by the terms of this Privacy Policy. You may print a copy of this Privacy Policy by using the print button or feature in your browser and keep a copy for future reference.

Vin.Doctor administration (Grand Auto Solutions Inc.) may change this Privacy Policy at any time without prior notice to the users of the website. By accepting this Privacy Policy you agree that it is your responsibility to review any changes to this Privacy Policy. If you object to any of the changes to this Privacy Policy, or otherwise do not understand or agree to any of the changes to this Privacy Policy, do not use website services. By continuing to use Vin.Doctor’s Services, you agree to and are bound by this Privacy Policy as changed.

This Privacy Policy is an integral part of the Terms of Services of Vin.Doctor website. Any terms not specifically defined herein shall have the meanings set forth in the Terms of Services. For the purposes of this Privacy Policy, Vin.Doctor means and includes website and its affiliates, subsidiaries, investors, owners, members, shareholders, officers, directors, employees, agents, representatives, and assigns.


2.1. Basic Terms and Principles

This Privacy Policy covers how Vin.Doctor collects, uses, discloses, retains, and protects your personal information. Vin.Doctor collects personal information from you and the devices (including mobile devices) you use to access Vin.Doctor’s Services.

Categories of personal information that Vin.Doctor collects includes without limitation:

  • identifying information such as your name, email address, and zipcode;
  • buying and other transaction information;
  • other information you provide to Vin.Doctor through your use of Vin.Doctor’s Services; and
  • other information Vin.Doctor is required or authorized by applicable law to collect to identify you or verify other information collected.

Vin.Doctor collects your personal information to:

  • provide you with access to and use of Vin.Doctor’s Services,
  • operate, improve, and personalize Vin.Doctor’s Services,
  • contact you regarding your use of the Services,
  • provide you with customer service and support,
  • to detect, prevent, and mitigate fraudulent or illegal activities.

2.2. Use of Cookies and other Tracking Technologies

Similar to most modern sites, Vin.Doctor automatically collects certain personal information from you and your devices (including mobile devices) and stores it in log files.

Categories of personal information that Vin.Doctor collects in this manner include without limitation: (a) internet protocol (IP) addresses, (b) browser type, (c) internet service provider (ISP), (d) referring/exit pages, (e) operating system, (f) date/time stamp.

Vin.Doctor uses this personal information and technologies such as beacons, tags and scripts to analyze trends, to administer Vin.Doctor’s Services, to track your movements around the Website, and to gather demographic information about Vin.Doctor’s member base as a whole. Vin.Doctor may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain personal information, but it will enable Vin.Doctor to relate your use of Vin.Doctor’s Website to personal information that you have specifically, voluntarily, and knowingly provided to Vin.Doctor. But the only personal information a cookie can contain is information that you supply yourself. A cookie cannot read data off your hard disk or read other cookie files created by other websites. Vin.Doctor may use cookies to track your traffic patterns (as described above). In addition, Vin.Doctor uses encrypted cookies to authenticate your identify on each page after you log on to the Website. You can refuse cookies by turning them off in your browser. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. Some of Vin.Doctor’s Services may not function properly if your cookies are disabled.

The use of 3rd party cookies is not covered by this Privacy Policy. Vin.Doctor does not have access or control over these third-party cookies. These third-parties use session ID cookies to make it easier for you to navigate Vin.Doctor’s Website.

Our third-party partners employ clear gifs, images, tags, and scripts that help them better manage content on Vin.Doctor’s Website. Vin.Doctor ties the information gathered by these third-party partners to your personal information.

2.3. Links to Other Sites

Vin.Doctor’s Website may contain hyperlinks to other 3rd party websites that are not owned or controlled by Vin.Doctor. Please be aware that Vin.Doctor is not responsible for the privacy practices of these third-party websites. Vin.Doctor encourages you to be aware when you leave Vin.Doctor’s Website and to read the privacy policies of each and every third-party website that collects and/or uses your personal information.

2.4. Privacy of the Financial Information

After you place an order on our website you will need to make payment for services you have ordered. In order to process your payment we use Stripe (, a third party payment processor.

We do not store your credit card information! Online form embedded in our website will send your credit card information directly to Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy via the following link:


Vin.Doctor does not share your personal information with third-parties or nonaffiliated entities except in the following cases:

  • when Vin.Doctor has your permission or pursuant to your request;
  • to state, federal, or other regulatory and/or administrative agencies as part of the title or ownership transfer process;
  • in response to court orders or other legal, administrative, regulatory, arbitration or similar process;
  • to establish or exercise Vin.Doctor’s, or an affiliate of Vin.Doctor’s, rights or defend against claims; or
  • if Vin.Doctor believes that doing so is required or is in Vin.Doctor’s best interest to protect its rights or the rights of others affiliated with Vin.Doctor.

If Vin.Doctor is acquired by or merges with another company, to the extent permitted by applicable law, you agree that Vin.Doctor may transfer your personal information to such company. In this event, Vin.Doctor will notify you by email/or a prominent notice on the Website of any choices you may have regarding your personal information before your personal information is transferred and becomes subject to a different privacy policy.


We will not keep your data longer than is necessary to achieve the purpose for which it is collected and processed or to comply with regulatory requirements. In order to identify the relevant storage period, we identify the nature and category of the personal data, the purposes of the processing, and whether we can hit those purposes otherwise.

We store your personal data to comply with our tax, accounting and/or financial reporting obligations, where we are required to retain the data by our contractual commitments to our financial partners.

Please be informed, regulations of other countries may impose additional requirements, so the data storage period may vary. In particular, if a regulation of the country where our service user resides contains the limitation of action provisions defining the period during which you may file your claim or complaint against us, and we, accordingly, need relevant proof of legal relations with you, we may process your personal data during this limitation of action period.

We also need to consider any periods when we might need to keep your personal data for complying with our legal commitments to you or supervisory authorities.

Over time, we might minimize your personal data that we use, or can even make them anonymous so that they are no longer related to you personally. In this case, we can use this information without further notice as it no longer contains any personal data.

Anyway, you can always delete or change personal data accordingly. For that purpose, please, contact the data protection specialist or just click an 'unsubscribing' button inside our email. If you find out that some of your personal data that we process are outdated, please notify us too.

If we process your personal data under the processing consent (specifically, with the purpose of marketing mailings), any subsequent processing may be terminated at any time. It only takes to revoke your consent to such processing. If an opt-out option is available, you may opt-out by following the instructions included in each communication.


Vin.Doctor takes your security seriously and takes reasonable steps to protect your personal information. Vin.Doctor uses Secure Socket Layer (“SSL”) encryption when transmitting certain kinds of personal information, such as financial and other sensitive information. An icon resembling a padlock is displayed on the bottom of most browser windows during SSL transactions that involve credit cards and other forms of payment. The personal information you provide will be stored securely on Vin.Doctor’s servers. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, Vin.Doctor cannot guarantee its absolute security. If Vin.Doctor learns of a security systems breach, Vin.Doctor may attempt to notify you electronically so that you can take appropriate protective steps.

By using Vin.Doctor’s Services or otherwise providing personal information to Vin.Doctor, you agree that Vin.Doctor can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of Vin.Doctor’s Services. Vin.Doctor may also post a notice on the Website if a security breach occurs. Vin.Doctor may also send an email to you at the email address you have provided in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify Vin.Doctor at info@Vin.Doctor.


When registering on Website, you provide Vin.Doctor the right to send you the newsletter or other promotional emails. If you no longer wish to receive Vin.Doctor’s newsletter and other promotional communications, you may opt-out by following the instructions included in each communication or by sending a request to

Vin.Doctor reserves the right to send you certain communications relating to Vin.Doctor’s Services, including without limitation notifications, service announcements, and administrative messages. Generally, you may not opt-out of these communications, which are not promotional in nature. If an opt-out option is available, you may opt-out by following the instructions included in each communication.

This privacy policy version is made effective: January 01, 2020.